Privacy policy

Welcome to ME Workwear’s online platform.

Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make purchases online.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

Personal Information:

In the course of your interactions with ME Workwear, we may collect and process personal information as defined under the Protection of Personal Information Act, 2013.

When you make a purchase on our platform, we collect the following personal information:

Name, billing and shipping address, email address, phone number, payment information (credit card details, bank account information, etc.) and order Details.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Non-Personal Information:

We may also collect non-personal information that does not identify you specifically, such as:

Browser type, IP address, cookies and web beacons and device information.

2. How We Use Your Information

To Process Transactions:

We use your personal information to process and fulfill your orders, including sending order confirmations, processing payments, and delivering products.

To Improve Our Services:

We may use your information to improve our website, enhance customer service, and better understand your preferences.

To respond to user inquiries/offer support to users:

We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

Marketing Communications:

With your consent, we may use your contact details to send you promotional offers, newsletters, and other marketing communications.

Users can opt out of receiving marketing communications using the link on the email sent by Marketing.

Legal Obligations:

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

ME Workwear may provide aggregate statistics about its sales, customers, traffic patterns and other website information to third parties, but these statistics will not include any information that could identify the User. ME Workwear will only disclose, distribute or transfer the User’s Personal Information to third parties on the following basis:

Where ME Workwear has the user's permission;

Where ME Workwear is required to do so by law; or

Where such transfer would otherwise comply with law.

Third-Party Service Providers:

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to keep your information confidential and use it only for the purposes we specify.

We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act and they have been certified by a third-party audit company as having the capacity, compliance and the expertise to handle the information ME Workwear submits.

ME Workwear reserves the right to request proof of certification from Third-Party Service providers.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

ME Workwear is dedicated to protecting your personal information by implementing commercially reasonable technological, physical, and administrative safeguards, such as firewalls and carefully designed security features, to maintain its confidentiality and security on our platforms.

Confidential information, including login credentials or data submitted within the Platform, is encrypted during transmission using secure socket layer technology (SSL). These technologies, procedures, and measures aim to keep your data safe, secure, and accessible only to you and those you authorize. However, it is important to recognize that no internet, email, or electronic transmission is entirely secure or error-free, so please exercise caution when deciding what information to send in this manner

5. How long does ME Workwear keep your information for?

The time periods for which ME Workwear keeps your information may vary according to the use or purpose attached to the information.

Unless there is a specific legal requirement requiring ME Workwear to keep your information, ME Workwear will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand your preferences. You can control the use of cookies through your browser settings.

7. Your Rights

You have the right to access, correct, or update your personal information at any time. You may do so by logging into your account or contacting our customer service team.

You may request the deletion of your personal information, subject to certain legal obligations.

You have the right to request a copy of the personal information we hold about you by contacting us.

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.

8. Changes to This Policy

ME Workwear reserves the right to update or modify this Privacy Policy and Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new policy.

9. Compliance with laws

The User shall comply with all applicable laws, statues, ordinances and regulations pertaining to the use of and access to this Website

10. Limitation of Liability

ME Workwear shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or the purchase of any products, even if we have been advised of the possibility of such damages.

11. Company Contact Details

ME Workwear

Address: 39 Aloe Street, Alveda Park, 2091

Telephone number: 082 294 1569

Email address: info@metrading.co.za